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//After-Sales-Services

Support from beginning to end

Our centerpiece is the life cycle support of your solar power system during the operational phase after installation. The construction of a plant just forms the starting point of a long-term cycle of operation, which mostly lasts for more than 20 years.

Although the manufacturer’s warranty will be effective in case of damage during the first years, labor costs will be incurred at any rate if you do not take any further measures. Maintenance and cleansing, too, are part of preservation and ought to be taken into account from the beginning.

Reliable policy

You wish to have a reliable arrangement of the costs incurred for reparation, maintenance, and cleaning of your plant? We are ready to prepare and draw up with you a custom-made life cycle support offer and to draft appropriate contract ¹ s as well as to monitor the contract period with the legal know-how necessary to ensure complete maintenance. If needed, we’ll also take over the management and handling of complaints and insurance jobs at any time.

Assured output

One of our distinctive features consists in the preparation of the analysis of output to be expected during the plant’s life cycle. Does it really yield the result to be expected in the long run? We’ll support you in determining the yields with the help of an expert.

Words fail you?

In addition to our contractual performances we offer our personal all-round service including the creation of documents in the field of photovoltaics. Be it the acceptance protocol or a payment request – we’ll be ready to help you. Just log in into our client area to select appropriate documents and have them produced according to your own wishes and ideas.

When worse comes to worse

Currently we have taken up another service for you in cooperation with a renowned partner: encashment – a cost-effective alternative – before you have to consult a lawyer. You don’t want to waste time on defaulting debtors and your accounts receivable keep you awake. Don’t hesitate to obtain a non-binding offer for the chances of success of a collecting order.

Our partner has operated as a registered collection agency for many years and will convince you of their competence and experience.

 

¹Our support is based on established law - in compliance with § 3 RDG - i.e. any necessary legal services performed by a reputable law firm.